Terms & Conditions
1.0 Company details
Mimitoys is a sole trading entity of Myriam Doyle. Mimitoys is headquartered in Derryclare, Summerhill, Co Meath, Republic of Ireland
Tel +353 (0)1 529 2297 VAT number: IE 8341 079 O
All communications including advertisements made by Mimitoys and all information on this website are invitations to treat only and are not offers or unilateral contracts. In other words, though we may inform you of what we sell, and feature particular special offers (for example), we are not obliged to sell you anything.
When you submit an order, it represents simply an offer by you to purchase the products. It is not binding on us until we have notified you that the order is accepted and the goods have been dispatched by us. This means that if a product is shown on the web site but is not available or is incorrectly priced or otherwise incorrectly described, Mimitoys shall not be obliged to sell you that product.
2.0 Prices and Taxes
The prices of any products stated on this web site are inclusive of Irish Value Added Tax (VAT) � currently 23%.
3.0 Cancellations & Returns
3.1. Cancellation Policy
3.1.1 You have the right to cancel your order at any time before the order starts its delivery journey to you. Cancel by e-mailing us at info(�at� sign)mimitoys.ie or phoning us on +353 (0)1 529 2297
3.1.2 In the event of you cancelling your order before the order starts its delivery journey to you we will issue you a refund for the total value of your order including any postage and packaging charges. We will refund you within 30 days of the cancellation of your order.
3.2. Returns Policy
3.2.1 Once you receive your order you have 30 days to decide if you wish to return it. The 30 days start from the day after you receive the goods. If you decide you would like to return the goods, the goods need to be returned to us at your own cost and it is your responsibility that the items reach us safely. Alternatively we can arrange to collect the goods from a specified address and the direct costs of this collection will be deducted from your refund. If the goods are returned in perfect condition and with their original packaging we will issue you with a full refund minus any direct costs associated with the postage and packaging. Please note that the goods returned to us must be in a resalable format and we unconditionally reserve the right not to refund you if the goods are not returned in a suitable condition. We will refund you within 30 days of the return of your order.
3.2.2 We regret that we do not accept returns on personalised or made to order products unless faulty. In the event of your goods being faulty the terms in item 3.2.4 apply.
3.2.3 For reasons of hygiene we do not accept returns of certain products once the packaging has been opened unless faulty (for example, mattresses). In the event of your goods being faulty the terms in item 3.2.4 apply.
3.2.4 If upon receipt of delivery you find that your goods are faulty, incorrect, missing parts or have been damaged in transit, please notify us immediately by writing to us, e-mailing info(�at� sign)mimitoys.ie or phoning us on +353 (0)1 529 2297. You have 7 days to notify us of any issues from the date of delivery.
3.2.5 Our policy is to offer to repair, replace (at our own cost) or refund your purchase. In the event of the damaged goods being part of a discontinued product line we will offer you an exchange or refund. We regret that we cannot be held liable to repair, replace or refund goods that have been damaged during the assembly of the products, or that have been altered or repaired in any way. We also cannot be held liable to repair, replace or refund goods that have been the subject of any damage or accident resulting from a negligent, wilful or innocent act or omission of the customer, or through use that is not in accordance with the manufacturer�s instructions. We strongly recommend against the use of power tools during the assembly process. In all cases where damaged products are reported to us, the items need to be returned to our offices unused. We will arrange a suitable date with you for our delivery company to collect the items at our own cost. In the unlikely event that your items have a defect, e.g. missing parts, please advise us so we can arrange a dispatch of replacement parts to you as soon as possible. Delivery times for replacement parts vary depending on the product but if they are held in stock they will be sent out on our next working-day-delivery service at our own cost.
4.0 Data Protection Notice Mimitoys and information about you
We will never provide your contact details for marketing purposes to third parties.
5.0 Governing Law
These terms and conditions, and all disclaimers and other material on our website, are governed by and written in accordance with Irish law. Any disputes shall be referred to the exclusive jurisdiction of the Irish courts, to which both parties submit.
